| || Job Title: Road Based Technician
Reports to: Operations Manager
Function: TecServ Operations
Field-based service and repair to a range of commercial and industrial cleaning machinery across the north of England (Yorkshire, North East and Manchester).
The purpose of the Mobile Service Technician role is to ensure that all services and repairs are completed on time and achieve the best customer satisfaction.
•Routine service and maintenance of all hire equipment and products including electrical testing where required
•To provide good quality support to our customers through courteous and knowledgeable communication
•To ensure all jobs are completed in the shortest timescale and managed to ensure full completion
•Complete all Scheduled Services on time and within allocated timeframe
•To ensure that all Health and Safety rules and procedures are adhered to at all times.
•To maintain and control the highest standard of service and repair made to machinery.
•To regularly view vehicle conditions and ensure it is kept tidy internally and externally to promote the quality brand.
•Always fulfil all requests asked of you by customers to the highest standard.
•Driving licence essential
•An excellent communicator to all levels of staff internally and externally
•Good computer skills and be capable of using a tablet. Have the ability to pick up new system quickly.
•Electrical experience is essential
•Basic mechanical experience
•Excellent Time Management skills and capable of prioritising workload
•Strong communication skills
Equality and Diversity
HSS Hire is committed to equality of opportunity