| || Job Title: Service Technician
Reports to: Branch Manager
The Service Technician will assist the Branch Manager in driving day to day sales growth within the branch, embrace sales initiatives across their hub, build strong customer relationships and maintain a high standard of branch presentation and service.
As a Service Technician, you will also carry out basic servicing and routine maintenance on hire equipment and products to maintaining the quality, safety, reliability and availability of our hire stock.
• Exceed targets for sales, customer service, debt and branch standards
• Demonstrate exceptional customer service skills in all aspects of the working day
• Maintain professional standards of product knowledge
• Achieve and maintain stock levels and availability, carrying out testing of equipment as required
• Ensure compliance with all systems, procedures and processes
• Be a key driver in serious about safety by leading from the front
• Carry out other tasks and duties as required
• Customer service experience
• Strong communication skills
• Mechanical and/or electrical skills
Equality and Diversity
HSS Hire is committed to equality of opportunity